Support
Need help with Vinolingo? We're here for you.
Frequently Asked Questions
How do I unlock all wine terms?
Tap the upgrade button in Settings or on any locked term to view Pro subscription options. Choose monthly, yearly, or lifetime access.
How do I restore my purchase on a new device?
Open Vinolingo > Settings > Restore Purchases. Your Pro access will be restored automatically if you're signed in with the same Apple ID.
How does pronunciation practice work?
Tap the microphone icon on any term, then speak the word. Vinolingo uses Apple's native speech recognition to evaluate your pronunciation. Your speech is processed directly by Apple; nothing is recorded or stored.
Can I use Vinolingo offline?
Mostly. Browsing terms, listening to the audio and the tasting tool work offline. Scoring your pronunciation needs an internet connection, because Apple's speech recognition runs online.
How do I cancel my subscription?
Open your device's Settings > Apple ID > Subscriptions > Vinolingo > Cancel Subscription. You'll retain access until the end of your current billing period.
The audio isn't playing. What should I do?
Make sure your device isn't in silent mode and the volume is turned up. If the issue persists, try restarting the app.
What languages are covered?
Vinolingo covers wine terms in French, Italian, Spanish, German, English and Hungarian.
Getting in Touch
If your question isn't answered above, contact us at support@vinolingo.app and we'll get back to you within 48 hours.